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SMS Terms

Last updated: November 3, 2026

These terms describe the PatientCopilot messaging program (the "Program"), operated by PatientCopilot. By opting in, you agree to these SMS Terms, our Terms & Conditions, and our Privacy Policy.

Program Description

The PatientCopilot messaging program sends text messages for customer care and support, appointment-related messages, and replies with product information you requested.

How to Opt In

Opt-in is always customer-initiated. You opt in by either:

  • Texting the keyword START to (323) 826-7690, or
  • Starting a text or chat conversation with us, including through the chat widget on this website.

We do not collect phone numbers or SMS consent through web forms. Consent to receive text messages is not a condition of purchase.

Message Frequency

Message frequency varies based on your conversation with us. Message and data rates may apply. Contact your wireless carrier for details about your plan.

Opt Out

Text STOP to any message you receive from us to opt out at any time. You will receive a single confirmation message and no further messages unless you opt in again by texting START to (323) 826-7690.

Help

Text HELP to any message you receive from us for assistance, or contact us:

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates. See our Privacy Policy for details.

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